Please read these terms carefully before using The Family Code application. These Terms contain a mandatory binding arbitration clause and class action waiver (for US users).
Last updated: February 27, 2026
Important Legal Notice — Please Read Carefully
These Terms of Service contain a mandatory binding arbitration provision and a class action waiver that affect your legal rights (Section 14). For US users, you agree that disputes will be resolved through final and binding individual arbitration rather than in court, and you waive the right to participate in a class action or jury trial. You have a 30-day opt-out right described in Section 14.
For EU/EEA users: binding arbitration does not apply to you (see Section 15). Your mandatory consumer rights under EU law are fully preserved.
By accessing, downloading, installing, or using The Family Code application ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), including the binding arbitration clause and class action waiver in Section 14 (for US users). If you do not agree to all of these Terms, do not access or use our Service.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Raman Navarych (sole proprietorship registered in Poland; NIP: 9512577983, REGON: 526409740), operating as "The Family Code" ("Company," "we," "us," or "our").
For EU/EEA consumers: These Terms do not affect your mandatory consumer rights under the laws of your country of residence within the EU/EEA. Where mandatory consumer protection laws apply, including Directive 2011/83/EU (Consumer Rights Directive), Directive 93/13/EEC (Unfair Contract Terms Directive), and applicable Member State implementing laws, they will take precedence over any conflicting provisions in these Terms.
The Family Code is a mobile application that provides:
AI-Powered Content: Certain features of the Service use artificial intelligence (OpenAI) to generate content, including Human Design interpretations, parenting tips, affirmations, and forecasts. AI-generated content is provided for informational and entertainment purposes only and may contain inaccuracies, errors, or hallucinations. Results vary. No specific outcomes are guaranteed. In accordance with Article 50 of the EU AI Act (Regulation (EU) 2024/1689), users are notified within the application each time AI-generated content is delivered that such content has been produced by an artificial intelligence system.
The Service is provided for informational and entertainment purposes only. The Service does not provide therapy, counseling, medical advice, or any form of professional healthcare. No specific outcomes are guaranteed. Results vary. User assumes full responsibility for any decisions made based on AI-generated content.
To use certain features, you must create an account. By creating an account, you confirm that you meet the following requirements:
Age Requirements:
You agree to: provide accurate and complete information, maintain the security of your account credentials, promptly update your information, and accept responsibility for all activities under your account.
If you are a parent or guardian and become aware that your child has created an account without your consent, please contact us at legal@the-family-code.com.
US Compliance (ROSCA — 15 U.S.C. § 8403): All material terms of the subscription — including the recurring charge amount, billing frequency, and how to cancel — are disclosed clearly and conspicuously on this page and in the app store listing before any billing information is collected from you. By completing a purchase you give express informed consent to the recurring charge described below.
Cancellation Parity (ROSCA § 8403(3)): The mechanism to cancel your subscription is no more difficult to access or use than the mechanism you used to initiate the subscription. You subscribed through the Apple App Store or Google Play Store; you may cancel through those same platforms at any time using the same account settings, with no additional steps, fees, or barriers imposed by us.
EU Compliance (Omnibus Directive 2021/771/EU): This section complies with the EU Omnibus Directive, which amended the Consumer Rights Directive (2011/83/EU), the Unfair Contract Terms Directive (93/13/EEC), and the Unfair Commercial Practices Directive (2005/29/EC). Subscription prices, renewal dates, and cancellation instructions are provided before purchase and at each renewal. The right of cancellation is available through the same channel used to subscribe. Your statutory consumer rights are not limited by these Terms.
Certain features require a paid subscription. By subscribing:
Digital Content Acknowledgment: By subscribing, you request immediate access to digital content and acknowledge that performance of the Service begins immediately upon activation of your subscription. You understand that upon commencement of digital content delivery, you may lose certain withdrawal rights as described in Section 5.
Chargeback and Refund Abuse Policy: The Company reserves the right to suspend or terminate any account that engages in fraudulent chargeback activity or abusive refund behavior, including but not limited to: filing chargebacks after consuming digital content, filing multiple chargebacks in a pattern inconsistent with good-faith disputes, or misrepresenting the nature of transactions to payment processors. Accounts suspended for chargeback abuse will have access revoked and may be subject to collection of amounts owed.
You have a 14-day right of withdrawal from the date of purchase. However, by using the Service immediately after purchase and accessing digital content, you acknowledge that:
If you have not accessed or used premium features, you may exercise your withdrawal right within 14 days by contacting legal@the-family-code.com. We will process your refund within 14 days using the same payment method used for the original transaction.
This does not affect any additional statutory rights under your EU/EEA Member State law.
You retain ownership of any content you submit to the Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process that content solely for the purpose of providing the Service. You agree not to submit content that:
The Service and its original content, features, and functionality are owned by The Family Code and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our written permission.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR COMPLETENESS.
Human Design and AI Disclaimer — Critical Notice:
THE SERVICE IS PROVIDED FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY.
The Human Design insights, AI-generated recommendations, parenting tips, affirmations, forecasts, and all other content provided by this Service are:
AI Unpredictability Acknowledgment:
AI-generated content (powered by OpenAI) is inherently unpredictable and may contain errors, inaccuracies, hallucinations, contradictions, or misleading information. The Company does not warrant the accuracy, reliability, safety, or suitability of any AI-generated output. AI-generated content may change over time and may produce different results for similar inputs. The Company has no control over and makes no representation regarding the outputs of third-party AI models.
USER ASSUMES FULL RESPONSIBILITY FOR ANY DECISIONS MADE BASED ON AI-GENERATED CONTENT. YOU SHOULD INDEPENDENTLY VERIFY ALL INFORMATION BEFORE RELYING ON IT FOR ANY PURPOSE.
By using the Service, you acknowledge and agree that you rely on any information provided by the Service entirely at your own risk. You assume all risks associated with the use of or reliance on AI-generated content, Human Design interpretations, and any other content provided through the Service.
Always consult qualified professionals for medical, psychological, educational, or legal concerns regarding yourself or your children.
For EU/EEA consumers: This disclaimer does not limit our liability for intentional misconduct or gross negligence, or for any liability that cannot be excluded under applicable EU Member State law. Your statutory rights under the EU Consumer Rights Directive and Digital Content Directive (EU) 2019/770 remain unaffected.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RAMAN NAVARYCH (OPERATING AS "THE FAMILY CODE") SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE).
Without limiting the foregoing, the Company shall not be liable for:
AGGREGATE LIABILITY CAP: IN NO EVENT SHALL THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE TOTAL AMOUNT YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY US DOLLARS (US$50.00), WHICHEVER IS GREATER.
This limitation applies to all claims in the aggregate, not per claim, and regardless of the form of action (contract, tort, strict liability, warranty, or otherwise).
Nothing in these Terms shall exclude or limit our liability for: (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, (c) any liability that cannot be excluded or limited under applicable mandatory law, including EU consumer protection law.
For EU/EEA consumers: This limitation does not affect your mandatory consumer rights under the laws of your EU/EEA Member State. Where these limitations conflict with mandatory consumer protection law, the mandatory law prevails.
You expressly acknowledge and agree that:
For EU/EEA consumers: This section does not override your statutory rights, including any mandatory protections under applicable EU consumer law.
You agree to indemnify, defend, and hold harmless Raman Navarych (operating as "The Family Code"), and its affiliates, officers, agents, partners, and employees, from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party rights, (d) any content you submit through the Service, or (e) any action taken by you based on AI-generated content or Human Design interpretations.
For EU/EEA consumers: This indemnification is limited to situations where you have acted with willful misconduct or gross negligence, in accordance with EU consumer protection law.
You agree not to use the Service for any purpose that is prohibited by these Terms. You may not:
By Us:
We may suspend or terminate your account if you materially breach these Terms, engage in fraudulent chargeback activity, or abuse the refund process. Where possible, we will provide you with reasonable notice and an opportunity to remedy the breach before termination, except in cases of: illegal activity, serious or repeated violations of these Terms, fraudulent payment activity, or risk to other users' safety or security.
For EU/EEA users: We will provide at least 14 days' notice before termination, except in the cases described above.
By You:
You may terminate your account at any time through the account deletion feature in the app or by contacting legal@the-family-code.com.
Effect of Termination:
Upon termination, your right to use the Service ceases immediately. Your data will be handled in accordance with our Privacy Policy. Sections 8, 9, 10, 11, 14, 15, 16, 17, 18, 19, and 20 shall survive termination.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
YOU AND THE COMPANY AGREE TO RESOLVE ALL DISPUTES THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION AND WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR JURY TRIAL.
14.1 Agreement to Arbitrate
You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between you and the Company (collectively, "Disputes"), whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, and not in any court of law. This agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16) ("FAA"), and not by any state arbitration law.
14.2 Jury Trial Waiver
You and the Company each waive the right to a trial by jury for any Disputes. All Disputes shall be resolved by a single arbitrator.
14.3 Pre-Arbitration Dispute Resolution
Before initiating arbitration, you must first send a written notice of the Dispute ("Notice") to the Company at legal@the-family-code.com with the subject line "Pre-Arbitration Notice." The Notice must include: (a) your name and contact information, (b) a detailed description of the Dispute, (c) the specific relief sought, and (d) documentation supporting your claim. The parties shall attempt to resolve the Dispute through good-faith negotiation for a period of sixty (60) days from receipt of the Notice. If the Dispute is not resolved within sixty (60) days, either party may commence arbitration.
14.4 Arbitration Procedures
The arbitration shall be conducted as follows:
14.5 Small Claims Court Exception
Notwithstanding the above, either party may bring an individual action in small claims court for Disputes within the jurisdiction of such court. If the Dispute is removed from small claims court, transferred, or appealed to a different court, the arbitration agreement shall apply.
14.6 Opt-Out Right
You may opt out of this arbitration agreement by sending written notice to legal@the-family-code.com within thirty (30) days of first accepting these Terms (or within thirty (30) days of the effective date of any material changes to this arbitration provision). The notice must include your full name, email address associated with your account, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, neither party shall be bound by this arbitration provision, but all other provisions of these Terms remain in effect. Opting out will not affect your ability to use the Service.
14.7 Survival
This arbitration agreement shall survive the termination of these Terms and your use of the Service.
14.8 Severability of Arbitration Provisions
If any portion of this arbitration agreement is found unenforceable, the remaining portions shall remain in effect. However, if the class action waiver in Section 15 is found unenforceable, then the entire arbitration agreement (this Section 14) shall be null and void, and all Disputes shall proceed in court.
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, REPRESENTATIVE, OR MULTI-PARTY PROCEEDING.
To the maximum extent permitted by applicable law, you agree that:
If this class action waiver is found unenforceable as to a particular claim or request for relief, then the entire arbitration agreement in Section 14 shall be null and void as to that claim or request for relief, and such claim or request for relief shall proceed in court.
For EU/EEA consumers: This class action waiver and the arbitration agreement do not apply to EU/EEA consumers. EU/EEA consumers retain the right to bring proceedings in the courts of their country of residence and to participate in collective redress mechanisms available under EU law, including under Directive (EU) 2020/1828 on representative actions.
If twenty-five (25) or more similar claims are asserted against the Company by the same or coordinated counsel (a "Mass Filing"), the following procedures shall apply in addition to the requirements of Sections 14 and 15:
16.1 Mandatory Pre-Filing Requirements
Before filing any arbitration demand as part of a Mass Filing, each claimant must individually: (a) submit the pre-arbitration Notice required by Section 14.3 containing claim-specific facts (not form notices); (b) participate in the 60-day good-faith negotiation period; and (c) provide documentation supporting the individualized basis for their specific claim. Generic or template notices that do not contain claim-specific facts shall not satisfy this requirement.
16.2 Bellwether Procedure
If, after the pre-filing process, twenty-five (25) or more claims remain unresolved and constitute a Mass Filing, up to ten (10) claims shall be randomly selected as bellwether cases — five (5) selected by claimants' counsel and five (5) selected by the Company. Only these bellwether cases shall proceed to individual arbitration. All other claims in the Mass Filing shall be stayed pending resolution of the bellwether cases.
16.3 Post-Bellwether Resolution
Following resolution of the bellwether cases, the parties shall engage in a single mediation session of all remaining claims. If the mediation does not resolve all remaining claims, the remaining claims shall proceed in batches of no more than fifty (50) claims at a time, with each batch commencing at least thirty (30) days after the prior batch is filed.
16.4 Filing Fee Allocation
Filing, administration, and arbitrator fees for Mass Filings shall be allocated in accordance with the AAA Consumer Arbitration Rules and the AAA's Mass Arbitration Supplementary Rules (or successor rules). Nothing in this section is intended to override the AAA fee schedule for consumer arbitrations or to impose fees on consumers that exceed those permitted under applicable law.
16.5 Court as Alternative
If this Mass Arbitration section is found unenforceable with respect to a particular claim, that claim may proceed in a court of competent jurisdiction consistent with Section 17.
For US Users
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions, except that the FAA governs the interpretation and enforcement of the arbitration agreement. To the extent any Dispute is permitted to proceed in court (including any Dispute for which you have timely opted out of arbitration), you consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Delaware.
For EU/EEA Users
These Terms are governed by the laws of your country of habitual residence within the EU/EEA, in addition to any mandatory EU regulations. You are entitled to bring proceedings in the courts of your country of residence. Binding arbitration clauses do not apply to EU/EEA consumers.
EU Online Dispute Resolution: In accordance with EU Regulation 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform for disputes between consumers and online traders: https://ec.europa.eu/consumers/odr
Our contact email for ODR purposes: legal@the-family-code.com
We are willing to participate in out-of-court dispute resolution before a certified consumer ADR body. Contact us at legal@the-family-code.com to initiate this process.
Polish Consumer Protection Authority
Polish consumers and users may contact the Office of Competition and Consumer Protection (UOKiK) for consumer rights complaints unrelated to data protection:
UOKiK — Urząd Ochrony Konkurencji i Konsumentów
Website: www.uokik.gov.pl
Consumer helpline: 801 440 220
Free legal assistance is also available from:
For All Other Users
These Terms are governed by the laws of Poland. Disputes shall be brought in the competent courts of Warsaw, Poland.
If any provision of these Terms is found unenforceable or invalid by a court of competent jurisdiction or arbitrator, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will remain in full force and effect. The severability of the arbitration agreement and class action waiver is specifically addressed in Sections 14.8 and 15.
Neither party shall be liable for any failure or delay in performing obligations under these Terms caused by events beyond their reasonable control, including but not limited to natural disasters, pandemic, government actions, internet or telecommunications failures, third-party service disruptions, cyberattacks, or AI provider outages.
These Terms, together with our Privacy Policy, Cookie Policy, and any app store terms applicable to your subscription, constitute the entire agreement between you and Raman Navarych (operating as "The Family Code") regarding your use of the Service. They supersede any prior agreements or understandings.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting updated Terms on our website and within the app. Material changes to the arbitration provision will provide a new 30-day opt-out period.
For EU/EEA consumers: We will provide at least 30 days' notice for material changes and, where required by law, obtain your consent before the changes take effect.
Your continued use of the Service after the effective date of changes constitutes acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using the Service.
The following additional terms apply when you download or use the Service through the Apple App Store:
If you have any questions about these Terms of Service, please contact us:
Raman Navarych (operating as "The Family Code")
NIP: 9512577983 | REGON: 526409740
ul. Franciszka Klimczaka 7/81, 02-797 Warszawa, Poland
EU Online Dispute Resolution: https://ec.europa.eu/consumers/odr
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